The Building Industry continues to be plagued by reports of unscrupulous 'cowboy'
builders taking advantage of the public, with many cases of shoddy workmanship and
CITA's aim is to ensure that the public are protected, and that the reputations of
good, honest builders remain intact.
If you have employed a CITA registered contractor to do work on your property and
have a problem that can’t be resolved amicably, we are on hand to help alleviate
In the event of a dispute C.I.T.A. will communicate with both parties to establish
the circumstances and offer help and assistance in resolving the problem to the satisfaction
of all concerned.
Its always difficult to ensure you choose the correct tradesman for the job, whatever
the trade may be, but there are a few guidelines to follow to make sure you choose
a qualified builder ....
1. Ask your friends and neighbours if they've used anyone local that they'd be happy
to recommend to you.
2. Always ask for estimates from at least three different companies, and ask for
details of satisfied customers.
3. Get them to visit your home before quoting so they can see fully what the job
involves, and make sure you enquire about costs for any extras they may have to do
once the work has started, such as new wiring.
4. Get the quotes in writing - detailing the work, materials, price, and check whether
the cost includes vat.
5. Don't always be tempted by the cheapest
quote, as they could be using substandard materials or skimping on the quality of
6. If the builder claims to be a member of a Trade Association then check this out
and confirm that they are registered.
Remember too that you have an obligation to the contractor you choose. Make it clear
what you want and what work you require doing at the beginning of the job. If you
keep changing your mind as the work progresses then you should agree to meet any
extra expenses that may be involved.
We recommend that all householders check credentials of any builder quoting for work,.
C.I.T.A. Members are issued with a Membership Number and Certificate of Registration
to validate their Membership.
All C.I.T.A. Registered Contractors have had to provide references to their standard
of workmanship before membership is confirmed.