BEAT THE COWBOYS
Denbighshire
Trading Standards have drawn up a ten point plan for householders
to
avoid the heartbreak and money worries caused by shoddy building jobs.
Gary Sumner, Denbighshire's Trading Standards Manager said 'we
suggest the general public follow our 10 point plan'
1. If
workmen call uninvited always use your door chain before you open the
door. If you do not wish to deal with them tell them firmly.
An honest caller will not mind calling back at a more convenient
time when someone else can be there with you.
2. Be wary
of doorstep workmen who tell you what work you need doing - particularly
roofing repairs, drives, painting, gardening and tree cutting. Don`t
be afraid to say no.
3. Be cautious of trades
people who claim to have been working locally unless you have seen their
work and spoken to their customers.
4. If you are
approached please don`t agree to any work - always get quotes from other
companies first. The Renewal Services Departments in County Councils
will tell you if you are eligible for a grant.
5. Never
pay in advance. Only pay for jobs after they have been completed to your
satisfaction.
6. Be wary of cheap "on the side"
jobs to avoid tax, Vat etc. They may not be registered for
VAT. You may have problems putting right faults afterwards.
7. If you take people on make sure you have their full
name, address, home or office telephone number and the registration number
of any vehicle. All will be useful if you need to find them
after the work is completed.
8. Always get a
written quotation and full description of the work before you agree to it
being done. A written quotation is legally binding, a verbal
estimate is only a general guide.
9. Be wary of
discounts offered if you agree to your house being used as a showhouse.
10. Finally, if you have any problems with poor workmanship or
materials, failure to complete works , or are concerned in any way about
house repairs, or home improvements
contact your local Trading
Standards Office
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